A Message For You:

If your dream job involves:

Working with high profile business owners

Working amongst a team of full-stack A-players

Digital marketing

100% remote position

Annual paid vacation and time off

Then you can’t afford to skip this post. Why?

Because we’re looking for champion Client Success Managers who want to serve incredible dental businesses in the local-lead-gen markets. Reality is, if you consider yourself a leader, but your current company or paycheck doesn’t reflect that…Ours will. So what’s different about working with AddMedia NYC?

As a Client Success Manager, you’ll be responsible for communicating, updating, and leading our clients. Note: Not just taking calls. Leading. Leaders lead from the front. And our clients expect answers and solutions, and that’s what you provide. You’ll track your assigned accounts, track marketing KPI’s, and liaison (meaning: communicate between lol) your client and the internal team responsible for producing their marketing.

Here’s where it gets interesting: You wanted to get paid for taking those calls, right?

Well, our Client Success Managers are as much high quality salesmen, as they are client managers. So you get paid more as you serve our clients, while our client lifetime value grows, which ends up as bottom line profit, and back into your pocket.

Pretty cool.

Naturally you’ll need strong leadership, communication skills, and timeliness. You’re the GO TO guy, right? So you’re perfect for this if you’re attentive, proactive, and passionate about helping our team and clients!

TEAM FOCUSED CULTURE:

Growth Potential: this is a fast-growing company, and this position is open due to how quickly we are growing

Company Culture: you’ll be hard-pressed to find a company and team with so much care for you as a person; this is a place where you will be treated with kindness while you are simultaneously given the opportunity to grow as an employee and as a person

Learning Opportunities: We are avid learners, where asking questions is a prerequisite, and we provide upwards growth and mentorship.

Competitive salaries, strong bonus structures, and paid time off

RESPONSIBILITIES:

Learning: Show up hungry and ready to learn new ways to serve our clients on an ongoing basis

Support: Keep in communication with the clients and ensure that they receive accurate and supportive information as quickly as possible while working collaboratively with the media buying team to ensure each client is provided the highest opportunity for success

Leadership: Proactively address client needs, monitor KPIs and collaborate with media buying team to provide top tier results in order to promote client retention and upsell opportunities

MUST HAVE:

Interest in digital marketing/advertising

Has knowledge or understanding of ads/media buying/marketing data

Ability to work at an extremely fast pace with competing priorities

Previous customer service experience

Quick learner with a think-on-your-feet attitude

A commitment to high standards, excellence, team, and our clients

Compensation:

Base Salary $54,000 to $64,000 per year + Monthly and Quarterly Performance Bonuses